This is an important message for customers in the Westchester Village area in Colchester. Due to a loss of water pressure in the distribution system, we have issued a Precautionary Boil Advisory for your area. We encourage customers to boil their tap water as a precaution before using it for drinking, cooking, food preparation, reconstituting baby formula or using for any purpose where it will be consumed. Customers may also use bottled water for these purposes until the boil water advisory has been lifted. The water can be used without boiling for bathing, cleaning, sanitation or other purposes where the water is not consumed.
The precautionary boil advisory will remain in effect until we collect water samples and test in a state-certified laboratory to confirm that the water is free from bacteria and can be used as normal. We expect to receive these results within 36 hours. We will notify customers as soon as we have results. We apologize for the inconvenience and thank you for your patience as we work to ensure the quality of your water.